Jet Blue Closes Overhead Bins To Low-Fare Pax

Gemini Sparkle

Key Takeaways:

  • JetBlue's "Basic Blue" fare customers will be prohibited from using overhead bin space for carry-on luggage, effective for flights booked from July 20 onward; their items must fit under the seat, with cabin entry not guaranteed.
  • The new restrictions for basic fares aim to guarantee overhead bin space for passengers purchasing JetBlue's top three more expensive fare classes.
  • If higher fare class customers are unable to use their guaranteed overhead bin space, they will be compensated with a $25 voucher for a future flight.
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Budget fare customers flying JetBlue won’t have to worry about finding overhead bin space because they won’t be allowed to use it. Starting Feb. 25, on flights booked from July 20 onward, passengers with “Basic Blue” tickets will be barred from using the overheads and anything they carry on will have to fit under the seat in front of them. There’s also no guarantee those bags will get in the cabin, either. “Mosaic members, travelers combining a Blue Basic fare with an Even More Space seat, active military and unaccompanied minors may still bring a carry-on bag, but only Even More Space customers are guaranteed to get their bag onboard.”

The restrictions on low-fare customers do pay dividends for those who buy Jet Blue’s more expensive seats. There will be enough room in the bins to guarantee those in the top three fare classes a spot for their bag. If the calculation is off, those who have to check their bags will get a $25 voucher for a future flight.

Russ Niles

Russ Niles is Editor-in-Chief of AVweb. He has been a pilot for 30 years and joined AVweb 22 years ago. He and his wife Marni live in southern British Columbia where they also operate a small winery.
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