A glitch in third-party software that provides airlines with critical operational data caused brief delays and some cancellations Monday, according to the FAA. Alaska Airlines, American Airlines, Delta Air Lines, JetBlue Airways, Southwest Airlines and United Airlines reported delayed flights Monday morning and a number of flights were canceled.
The disruptions were caused by the failure of AeroData, a vendor for many airlines, to deliver aircraft performance and weight-and-balance calculations prior to departure, the FAA reported at around 7 a.m. Monday. The fault was cleared by about 8:30 a.m., but not before the busy morning rush was disrupted.
“AeroData is currently experiencing a technical issue that is impacting multiple carriers,” American Airlines said on Twitter. The airline reported that the outage “impacted a few of our regional carriers” and was resolved. Southwest Airlines, along with several other carriers, imposed a ground stop for about 40 minutes and some flights were canceled.
