FBO of the Week: Signature Flight Service (KOMA, Omaha, Nebraska)

Editorial Staff

Monday, July 30, 2012 at 12:00 AM ET

Verified

Key Takeaways:

Signature Flight Service at Eppley Field (KOMA) in Omaha, Nebraska, was awarded AVweb's "FBO of the Week."
The FBO was recognized for providing exceptional customer service to a pilot experiencing an unexpected mechanical issue during a trip.
They promptly offered a dedicated mechanic, diagnosed the problem, facilitated quick repairs, and provided a crew car, making a difficult situation pleasant.
AVweb encourages readers to submit nominations for other outstanding FBOs to be featured in future spotlights.

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AVweb‘s “FBO of the Week” ribbon goes to Signature Flight Service at Eppley Field (KOMA) in Omaha, Nebraska.

This Signature location earned the respect (and praise) of AVweb reader Charlie Bobbish when he needed a helping hand on a recent trip:

Being far from home with a mechanical problem is something no owner looks forward to experiencing. Having it happen on vacation is even worse. We had to stop in Omaha due to engine roughness. With no notice, Signature dedicated a mechanic to us, diagnosed the problem, and got us on our way with a smile. They offered us a crew car all day and made sure that our stop was as pleasant as possible. What a great way to treat a customer in need!

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!