IT Outage Grounds Major U.S. Airlines

Photo: Port Authority of New York & New Jersey
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Key Takeaways:

  • A global IT outage early Friday morning grounded flights for major U.S. (Delta, United, American) and European airlines, resulting in over 1,100 cancellations and 1,700 delays.
  • The outage was traced to an issue affecting Microsoft Windows programs that utilize cybersecurity technology from CrowdStrike.
  • CrowdStrike confirmed the incident was not a security breach or cyberattack, stating the issue was identified, isolated, and a fix deployed.
  • While most airlines quickly resumed normal operations, travelers were advised to expect residual impacts from the delays.
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Major U.S. air carriers including Delta Air Lines, United Airlines and American Airlines were forced to ground flights early Friday morning following a global IT Outage affecting airports, banks, media companies and other businesses around the world.

USA Today reported more than 1,100 flights were canceled and more than 1,700 were delayed as of 8 a.m. ET, according to FlightAware data. Despite the hiccup, most airlines were able to resume normal operations shortly after, although travelers should be warned of residual impacts from the delays. In Europe, Lufthansa, Eurowings and SAS were also affected by the outage, highlighting problems with booking and their online check-in systems.

The outage was traced back to an issue affecting Microsoft windows programs using cyber-security technology from CrowdStrike. In a statement on X, CrowdStrike CEO George Kurtz said the company is working with customers to address the issue. “This is not a security incident or cyberattack. The issue has been identified, isolated, and a fix has been deployed,” Kurtz noted.

Amelia Walsh

Amelia Walsh is a private pilot who enjoys flying her family’s Columbia 350. She is based in Colorado and loves all things outdoors including skiing, hiking, and camping.
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