The National Air Traffic Controllers Association says the FAA is planning to let equipment fail before it gets any service attention but the FAA says the union is trotting out an old issue that it’s already dealt with. NATCA issued a press release on Tuesday suggesting the FAA was abandoning the established practice of preventive maintenance on its equipment in favor of a “fail and fix” regimen. “By waiting until a potentially dangerous failure occurs, this new agency policy directly threatens passenger safety and is the latest example of the agency’s mismanagement, which is reducing the reliability and integrity of the system by cutting corners,” the press release reads. FAA spokesman Greg Martin said the Professional Airways Systems Specialists had already brought up the issue last March. He said the new maintenance system is simply a much-needed update to bring maintenance work in line with modern technology. “The one thing [NATCA President] John Carr and I agree on in this is that the maintenance practices haven’t changed in four decades,” Martin said. He said much of the maintenance work is now geared toward software issues and systems have advanced diagnostic programs built in to let technicians know when and where there’s a problem. He said the old system of scheduled maintenance at “arbitrary intervals” doesn’t work in modern circumstances. He also pointed out that fully functioning equipment had to be shut down for the scheduled maintenance, thus potentially disrupting operations. “Maintenance ought to be more tied to the operational capacity of the system rather than arbitrary maintenance intervals,” Martin said. Carr said it’s ironic the FAA wants to maintain its own equipment that way but it strictly enforces maintenance intervals on aircraft operators.
NATCA, FAA Spar Over Maintenance
Key Takeaways:
- The National Air Traffic Controllers Association (NATCA) accuses the FAA of switching to a "fail and fix" maintenance approach for air traffic control equipment, abandoning preventive measures and potentially jeopardizing passenger safety.
- The FAA refutes NATCA's claims, asserting that the new maintenance system is a necessary modernization to align with advanced technology, software, and built-in diagnostic capabilities, making old, arbitrarily scheduled maintenance inefficient and disruptive.
- The FAA explains that modern systems provide real-time diagnostic data, making traditional fixed-interval maintenance obsolete and that the old system required shutting down fully functioning equipment.
- NATCA highlights the irony of the FAA enforcing strict maintenance intervals on aircraft operators while adopting a different policy for its own critical infrastructure.
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The National Air Traffic Controllers Association says the FAA is planning to let equipment fail before it gets any service attention but the FAA says the union is trotting out an old issue that it’s already dealt with. NATCA issued a press release on Tuesday suggesting the FAA was abandoning the established practice of preventive maintenance on its equipment in favor of a “fail and fix” regimen. “By waiting until a potentially dangerous failure occurs, this new agency policy directly threatens passenger safety and is the latest example of the agency’s mismanagement, which is reducing the reliability and integrity of the system by cutting corners,” the press release reads. FAA spokesman Greg Martin said the Professional Airways Systems Specialists had already brought up the issue last March. He said the new maintenance system is simply a much-needed update to bring maintenance work in line with modern technology. “The one thing [NATCA President] John Carr and I agree on in this is that the maintenance practices haven’t changed in four decades,” Martin said. He said much of the maintenance work is now geared toward software issues and systems have advanced diagnostic programs built in to let technicians know when and where there’s a problem. He said the old system of scheduled maintenance at “arbitrary intervals” doesn’t work in modern circumstances. He also pointed out that fully functioning equipment had to be shut down for the scheduled maintenance, thus potentially disrupting operations. “Maintenance ought to be more tied to the operational capacity of the system rather than arbitrary maintenance intervals,” Martin said. Carr said it’s ironic the FAA wants to maintain its own equipment that way but it strictly enforces maintenance intervals on aircraft operators.