FBO of the Week: Monaco Air (DKLH, Duluth, MN)

Editorial Staff

Sunday, November 25, 2007 at 12:00 AM ET

Verified

Key Takeaways:

Monaco Air at Duluth International Airport (KDLH) has been selected as AVweb's "FBO of the Week."
The FBO was highly recommended by a reader for its exceptional "first-class" service, friendliness, and careful preparations.
Specific examples of excellent service included staff providing helpful hotel recommendations with special rates and thoughtfully pre-warming a rental car for arriving pilots in cold weather.
AVweb encourages readers to continue submitting nominations for outstanding FBOs to be featured in future spotlights.

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AVweb‘s “FBO of the Week” ribbon goes to Monaco Air at Duluth International Airport (KDLH) in Duluth, Minnesota.

AVweb reader Armand Bendersky recommended the FBO for its friendliness and careful preparations, calling Monaco “a first-class operation with first-class folks”:

[W]hen I told Holly were we were staying, she gently suggested that we could do better and proceeded to name about four hotels that were much better. Also, she said that Monaco had checked them out and arranged special rates for transient pilots. We got a great rate at her first choice. … Also, she and the line manager were so helpful on our arrival. Our rental car had been pulled up and was running, as temps were in the teens.

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!