FBO of the Week: Monadnock Aviation (KEEN, New Hampshire)

Editorial Staff

Monday, February 11, 2013 at 12:00 AM ET

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Key Takeaways:

Monadnock Aviation at Dillant-Hopkins Airport (KEEN) in Keene, New Hampshire, was awarded AVweb's "FBO of the Week."
The FBO was recognized based on a reader's nomination praising its exceptionally courteous and friendly staff, relaxing environment, excellent catering, and proactive customer service, including offering mechanic assistance.
The nomination highlighted Monadnock Aviation's customer-centric approach, contrasting it with more transactional FBO experiences.
AVweb encourages readers to submit nominations for future "FBO of the Week" spotlights.

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AVweb‘s “FBO of the Week” ribbon goes to Monadnock Aviation at Dillant-Hopkins Airport (KEEN) in Keene, New Hampshire.

AVweb reader Russel Jennings had high praise for Monadnock:

Courteous staff, excellent information, friendly environment, relaxing place with excellent catering. Employees will interact with you in conversation. If needed, the FBO’s mechanic will come check out your aircraft if you are having issues. I can personally say I’ve been to FBOs where you walk in and it’s all about them collecting money, very unfriendly – “get in and get out” kind of places. But Monadnock is friendly and takes its customers into consideration. Definitely recommend this FBO to anybody looking for an excellent place to fly into.

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!