FBO Of The Week: St. Thomas Municipal Airport

Gemini Sparkle

Key Takeaways:

  • St. Thomas Municipal Airport (CYQS) in St. Thomas, Ontario, Canada, has been named AVweb's "FBO of the Week."
  • The FBO was recognized for providing exceptional, customer-focused service, including lending an aircraft for personal transport after a mechanical issue and offering a crew car for touring the area, both without charge or extensive paperwork.
  • AVweb encourages readers to nominate FBOs that consistently offer outstanding service to be featured in future "FBO of the Week" spotlights.
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AVweb’s “FBO of the Week” ribbon goes to St. Thomas Municipal Airport at CYQS in St. Thomas, Ontario, Canada.

AVweb reader C. Moon says he visited the FBO twice and was impressed both times.

“I’ve visited St. Thomas, Ontario, twice, and both times I’ve received first-class service — in one case beyond expectation. The first time the starter gear on my Cardinal sheared, grounding my copilot and I late on a Sunday afternoon. The airport was deserted, save for the manager. Rather than have me call my wife to make a 100-mile pickup journey, he pulled a 172 out of the hangar and had us on the way immediately. No fuss, no paperwork, no check ride. And no 100-mile car ride back with a less-than-pleased spouse. Last Sunday I paid a return visit. The crew car was made available to my wife and I for the entire afternoon to tour the area. No charge and no paperwork, just a friendly greeting and hand over of the keys. We will return again. This airport operates as a model of how one dreams what personal flying can be.”

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!

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