J.D. Power and Associates: Bizjet Owners Mostly Satisfied
It had to happen sooner or later: J.D. Power and Associates, the customer satisfaction and consumer ratings firm has branched out into the business aviation market, last week publishing results from its first-ever survey of aircraft owners and operators. The company’s inaugural study examined owners’ and operators’ overall satisfaction with fixed-wing, turbine-powered and pressurized-cabin aircraft […]