Jeppesen ForeFlight Expands AI Into Airline Operations

New Airflow agents will initially handle crew scheduling and disruption management, with business and military applications planned.

Jeppesen ForeFlight Expands AI Into Airline Operations
[Credit: Ivan Dudka | Shutterstock]
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Key Takeaways:

  • Jeppesen ForeFlight unveiled its first AI agents for the Airflow platform, extending artificial intelligence into airline operations primarily for crew scheduling and disruption management.
  • The initial agents cover areas like Trip Trading, Target Mastery for crew scheduling, and Augmented Ops Control for evaluating disruption responses, considering factors like fatigue, cost, and connections.
  • These AI tools are designed to provide recommendations and reasoning, with human operators retaining responsibility for final operational decisions within existing safety management systems.
  • This initiative is part of Jeppesen ForeFlight's broader "north-star" AI strategy, following earlier AI integrations into pilot-facing products like ClearNOTAMs, with plans to expand Airflow to business and military aviation next year.
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Jeppesen ForeFlight unveiled the first artificial intelligence agents for its Airflow platform Tuesday, extending the company’s use of AI into airline operations. The first tools are aimed primarily at crew scheduling and operational disruptions rather than functions used directly by pilots.

Airline Operations First

The initial agents cover three areas. Trip Trading assists airline crews exchanging trips, Target Mastery helps planners build crew schedules and Augmented Ops Control evaluates possible responses when aircraft or crew disruptions occur. The company said the system can consider factors including fatigue, reserve coverage, cost and crew connections.

Jeppesen ForeFlight said Airflow provides the information and reasoning behind its recommendations rather than making operational decisions independently. Human operators remain responsible for acting on those recommendations, and the company says the system is intended to work within existing Safety Management System processes.

“Our industry is unique in terms of the safety, efficiency, comfort and global regulations required to fly passengers and cargo,” CEO Brad Surak said. “Jeppesen ForeFlight Airflow is an aviation-grade platform that every operator can adopt at their own pace and level of automation and with their own mix of agents or ours.”

The company plans to add Airflow agents for business and military aviation and is seeking commercial operators to participate in a development phase before a broader rollout expected early next year.

Company’s Broader AI Push

The announcement follows several earlier efforts to incorporate AI into ForeFlight products. Last year, Surak described artificial intelligence as the “north-star” of the company’s multi-year roadmap in a launch announcement following the company’s separation from Boeing.

ForeFlight has also introduced AI features directly into its pilot-facing products. In July, the company launched ClearNOTAMs to generate plain-language summaries of coded NOTAMs while retaining the original notices. Surak has also discussed AI-generated briefings and a “virtual dispatch” concept during a December discussion.

Matt Ryan

Matt is AVweb's lead editor. His eyes have been turned to the sky for as long as he can remember. Now a fixed-wing pilot, instructor and aviation writer, Matt also leads and teaches a high school aviation program in the Dallas area. Beyond his lifelong obsession with aviation, Matt loves to travel and has lived in Greece, Czechia and Germany for studies and for work.
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