ExpressJet Leads In Lost Bags And Bumped Passengers
ExpressJet Airlines led major U.S. carriers for 2016 in highest percentage of bags lost. According to Department of Transportation statistics, ExpressJet received reports of mishandled baggage from 0.43% of all passengers—91,383 bags—which was down from their 2015, also industry-leading, loss rate of 0.51% of passengers reporting bags mishandled. At the opposite end of the spectrum, […]