FAA Demands Explanation For MAX Messages

Image: Boeing
Gemini Sparkle

Key Takeaways:

  • The FAA has demanded an explanation from Boeing regarding "concerning" 2016 instant messages between employees that discussed issues with the 737 MAX's automated control system during its original certification.
  • The FAA expressed strong disappointment that Boeing withheld these messages for several months after their discovery, only turning them over recently.
  • These revelations come as the 737 MAX remains grounded following two fatal crashes, prompting the FAA to review the information and share it with congressional committees.
See a mistake? Contact us.

The FAA has asked Boeing to explain instant messages between two Boeing employees regarding concerns with the original certification of the 737 MAX that the company turned over to the Department of Transportation on Thursday. According to the FAA, Boeing discovered the communication several months ago. The messages were sent in 2016.

“The FAA finds the substance of the document concerning,” the agency said in a statement. “The FAA is also disappointed that Boeing did not bring this document to our attention immediately upon its discovery. The FAA is reviewing this information to determine what action is appropriate.”

It has been reported that the messages referred to a problem with an automated system on the MAX that made it difficult to control. FAA Administrator Steve Dickson sent a letter (PDF) to Boeing CEO Dennis Muilenburg asking for an immediate explanation for the contents of the document and Boeing’s delay in bringing it to the FAA. Boeing issued a statement on Friday saying it originally provided the document to “the appropriate investigating authority” earlier this year. The FAA says it has shared the document with relevant congressional committees. The 737 MAX has been grounded since March following the fatal crashes of Lion Air Flight 610 and Ethiopian Airlines Flight 302.

Kate O'Connor

Kate is a private pilot, certificated aircraft dispatcher, and graduate of Embry-Riddle Aeronautical University.
Sign-up for newsletters & special offers!

Get the latest stories & special offers delivered directly to your inbox

SUBSCRIBE