FBO of the Week: AirFlyte, Inc. (KBAF, Westfield, Massachusetts)

Editorial Staff

Monday, October 12, 2009 at 12:00 AM ET

Verified

Key Takeaways:

AVweb has named AirFlyte, Inc. at Westfield-Barnes Airport (KBAF) in Massachusetts as its "FBO of the Week."
AirFlyte was recognized for its stellar customer service, which included professional guidance, personalized "red carpet" treatment, and a genuine smile, even in light rain.
The FBO features a beautiful, spotless new terminal offering amenities like entertainment for children, on-site rental cars, and dining, and is praised for treating all pilots equally.
AVweb actively encourages readers to continue nominating FBOs to be spotlighted in future "FBO of the Week" features.

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AVweb‘s “FBO of the Week” ribbon goes to AirFlyte, Inc. at Westfield-Barnes Airport (KBAF) in Westfield, Massachusetts.

AVweb reader James Labrie recommended brought AirFlyte to our attention with this tale of stellar service:

AirFlyte’s lineman professionally guided us to parking and literally provided us with a red carpet treatment, a genuine smile, and a giant umbrella to shield us from the light rain. We were quite impressed with the beautiful FBO in the brand new terminal building. … Our children immediately entertained themselves with the Wii and giant flat screen TV. … I was most impressed with the courteous and prompt service I received, in a spotless new facility. The rental car agency and excellent dining experience all in one building added to my satisfaction. I would definitely recommend AirFlyte to all pilots. They treat a C-172 pilot as importantly as an executive jet pilot. I absolutely will return to AirFlyte.

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!