Satcom Direct, a provider of satellite voice, fax, and Internet data service solutions, announced here at NBAA Expo that it is offering a new premier service plan called Satcom On Site (SOS). The SOS package offers a standard level of service, which includes 24/7 access to technical support, or a premier level, with a Satcom Direct specialist sent to the customer’s facility to offer on-site technical support and training.
“Our technical support team is highly trained and has years of experience in satcom services and is here to help customers identify problems early, ultimately leading to cost savings for the customer,” said Jim Jensen, founder and owner of Satcom Direct.
