FBO of the Week: Aeroflight Executive Services (BFI, Seattle WA)

Editorial Staff

Sunday, June 22, 2008 at 12:00 AM ET

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Key Takeaways:

AVweb features an "FBO of the Week" program to recognize fixed-base operators providing outstanding service.
This week's award goes to Aeroflight xecutive Services at BFI in Seattle, Washington.
Aeroflight was praised for its exceptional, personalized customer service, including efficient ground assistance, help with baggage, and comprehensive flight planning facilities.
The FBO was specifically highlighted for treating all pilots with high respect and an "all-important personal touch," regardless of their aircraft type or fuel purchase size.

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AVweb‘s “FBO of the Week” ribbon goes to Aeroflight xecutive Services at BFI in Seattle, Washington.

AVweb reader Andy Couch explained how Aeroflight delivered that all-important personal touch:

As I taxied to the FBO, a lineperson came out to meet me and directed me to a tiedown; I didn’t have to wander about the ramp, looking for a place to park. The lineperson helped me with my baggage and with my ground transportation. When I returned to the FBO a few days later to depart, I used both the computer-based flight planning services the FBO made available and the FBO’s telephone to contact Flight Service. … I was treated as if I were Bill Gates flying my personal bizjet instead of a piston-engine GA driver who purchased only 54 gallons of 100LL.

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!