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AVweb‘s “FBO of the Week” ribbon goes to Burrows Aviation at Sheboygan County Municipal Airport (KSBM) in Sheboygan, Wisconsin.
A little mechanical trouble goes a long way toward revealing the quality of an FBO. When AVweb reader Armand Bendersky “flew into SBM in my Seneca II for lunch at their excellent restaurant,” he didn’t realize he’d be facing a dead battery when he got ready to depart. Here’s how it played out:
I called, and Rob came all the way across the airport riding a tug in sub-zero weather. [He] towed me to their main hanger and warmed and charged the plane. Rob and another young man couldn’t have been more helpful. They had already arranged for a rental car in the event that I couldn’t get the plane started and went above and beyond in service.
Armand already knew Burrows as a reliable destination for good food, but now he knows the service is top-notch, too.
Keep those nominations coming. For complete contest rules, click here.
AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!
