FBO of the Week: Berg Air (S33, Madras, Oregon)

Editorial Staff

Monday, September 24, 2012 at 12:00 AM ET

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Key Takeaways:

AVweb awarded Berg Air at Madras Municipal Airport (S33) in Madras, Oregon, as its "FBO of the Week."
The nomination highlighted Berg Air's exceptional customer service, with staff going above and beyond to assist travelers during both a casual visit and a busy air show event.
Specific praise was given for their helpful staff, excellent facilities, and calm demeanor even amidst large crowds.
The article encourages readers to continue submitting nominations for future FBO spotlights.

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AVweb‘s “FBO of the Week” ribbon goes to Berg Air at Madras Municipal Airport (S33) in Madras, Oregon.

AVweb reader Charlotte Echelberger explains how Berg has taken care of her traveling party on different occasions this year:

As part of the Oregon Air Tour, in May we stopped in. It felt like they could not do enough for us! Tracy even took time to go through the newspaper to find us a coupon for a free root beer float, and Rob helped us hand-tow our 182 to the gas pump so we didn’t have to start the engine. We returned to Madras in August for the Air Show of the Cascades and camped at the FBO. Excellent facilities! (Even though I lost the pool game.) They even have a little yellow rubber duck in the shower. With all the comotion and large crowds [from the air show], Rob and Tracy were calm, cool, and wonderful. Can’t say enough about them.

Keep those nominations coming. For complete contest rules, click here.

AVweb is actively seeking out the best FBOs in the country and another one, submitted by you, will be spotlighted here next Monday!