NTSB Report: ATC Needs Better Emergency Training

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Key Takeaways:

  • The NTSB has recommended improved training for air traffic controllers on how to assist aircraft in distress.
  • This recommendation is based on an analysis of five general aviation accidents between 2012 and 2015, which resulted in seven fatalities, where controllers either failed to provide adequate help or worsened the situation.
  • The NTSB urges the FAA to develop a required national training program for all controllers, ensuring it is current, relevant, and incorporates lessons from recent incidents.
  • One fatal incident in 2012 involved a "no gyro" pilot being directed back into instrument meteorological conditions by a controller who did not understand the emergency, leading to a crash and highlighting inadequate ATC assistance and training.
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Air traffic controllers need better training in how to assist aircraft in distress, the NTSB says in a report released this week. The safety recommendation is based on an analysis of five general aviation accidents, from 2012 to 2015, in which seven people were killed. In each case, the pilot was communicating with ATC but the controller either failed to provide adequate assistance or instructed the pilot to take actions that made the situation worse, according to the NTSB. The FAA should develop a required national training program to ensure that all controllers have training that is “current and relevant,” the NTSB said, and includes lessons learned from recent events.

In one fatal incident, in North Carolina in December 2012, a private pilot flying a Piper PA-28-160 in IMC had difficulty controlling the airplane and advised ATC that he was “no gyro.” The controller “did not understand that the loss of these primary flight instruments would make it extremely difficult for the pilot to maintain the correct attitude,” the NTSB said. The pilot asked to be cleared to an alternate airport with visual meteorological conditions. However, the controller instead prompted the pilot to leave VMC and attempt another approach into IMC, during which the pilot lost control of the airplane and crashed. The NTSB determined that contributing to the accident, in part, was “the inadequate assistance provided by FAA ATC personnel, and the inadequate recurrent training of FAA ATC personnel in recognizing and responding to in-flight emergency situations.”

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