Amazon Pilots Claim Understaffing

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Key Takeaways:

  • ABX Air pilots initiated a strike over Thanksgiving weekend, protesting against "emergency flights" attributed to a significant staffing shortage at the cargo airline.
  • A federal judge mandated the striking pilots return to work to ensure Amazon deliveries for the critical Black Friday and Cyber Monday sales events.
  • The pilots' union, Teamsters Local 1224, states that ABX Air's "crippling staff shortage" is compromising their ability to meet flight demands for major clients like Amazon and DHL.
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Amazon customers likely got all their packages delivered on time over the busy Thanksgiving weekend but a spokesman for the union representing pilots at ABX Air said last week it likely took a toll on those flying the 20 aircraft now leased to Amazon. Last Wednesday, a federal judge ordered 250 pilots striking against schedule-disrupting “emergency flights” to strap back in to make sure Black Friday and Cyber Monday went off without a hitch. ABX also serves DHL but the high-profile deal with Amazon came under the greatest scrutiny with the job action. A pilot shortage appears to be at the heart of the dispute and a spokesman for the 250 ABX night flyers said it’s likely to get worse.

Rick Ziebart, an ABX pilot and the spokesman for the Airline Professionals Association, Teamsters Local 1224, which represents the pilots, said ABX has a crippling staff shortage that results in demands for “emergency flights” to meet its obligations. “ABX Air’s failure to address the staffing crisis hurts our families and compromises our ability to do our jobs and meet the needs of Amazon, DHL and other customers,” he told The New York Times.

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